I have received an item I didn't orderUpdated a month ago

We are sorry to hear that you received a wrong item. We kindly ask you to return it to us.

You can register your return via the Online Return Portal and include a note stating that you received a wrong item.

Once our warehouse has received your return, a refund will be processed.

Unfortunately, we are unable to resend items from our system. If you still want your items, this can be done by placing a new order on our website.